At iGeekuPlay LLC, we strive to provide clear and transparent policies to ensure our customers feel confident when purchasing our digital products and services. Below are our policies related to refunds, delivery, returns, and cancellations.
We are committed to delivering high-quality digital products and services. Refunds for digital products may be granted under the following conditions:
Refund requests must be submitted within 7 days of the purchase. To request a refund, please contact us at [email protected] with your order details and a description of the issue. Refunds will be processed within 30 days after approval.
Since all products offered by iGeekuPlay LLC are digital, they are delivered electronically. Once your purchase is confirmed, you will receive an email with instructions on how to access your digital product. Delivery is instant upon purchase completion unless otherwise stated.
If you experience any delays or issues with accessing your digital product, please contact us at [email protected] for assistance.
Due to the nature of digital products, all sales are final. We do not accept returns for digital products once they have been accessed or downloaded. If you encounter any issues with the product, please reach out to our support team for troubleshooting assistance.
We understand that circumstances may change. Customers may cancel subscriptions with iGeekuPlay LLC, but cancellations must be made at least 30 days in advance of the next billing cycle to avoid further charges.
To cancel a subscription, please contact us at [email protected]. You will continue to have access to the service until the end of your current billing period.
Our commitment to transparency and fairness ensures a positive experience for all our customers. For any further inquiries or support, don’t hesitate to reach out to us at support@#igeekuplay.com.